ADDRESS
Room A202, Building A, Phase II of ICC Park, 200 Huachang Road, Dama Street, Longhua District, Shenzhen
CONTACT NUMBER
+86 17700626069
Tony@sinkbang.com
FREQUENTLY ASKED QUESTIONS
The delay may result from the time required to synchronize payment confirmation between our system and the payment processor's system. We will deal with the order once remittance is confirmed.
If you need the product(s) urgently, you can choose different payment methods such as credit card or PayPal which are faster.
We provide different shipping methods with different shipping time and prices. If you need a product urgently, you can choose those shipping methods that can provide the earliest delivery date.
Please use the tracking number to track your package on the official website of the logistics company.
There are two ways to obtain the tracking number:
You will receive a notification email from our warehouse once your order is on its way.
Online
You can get the tracking number in your Account Center.
You can also contact your account manager to check your order status.
Yes, within the product warranty period, we offer a free maintenance service. If the warranty period has expired, we can still repair it for you, but we will charge a fee case-by-case. Learn more details about the Warranty Period.
Orders of eligible items over US$ 79 can receive free shipping with default shipping method. Orders containing heavy or oversize items are not eligible for this service. Learn more details on Shipping & Delivery page.
